Auschwitz and Birkenau Fully Guided Tour from Krakow

Badge of ExcellenceKraków, Poland
Auschwitz Birkenau Museum Regular Tour from Krakow
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From $41.92

Price varies by group size

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Free cancellation
Up to 24 hours in advance.
  • 7 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English


A UNESCO World Heritage Site, the Auschwitz-Birkenau Memorial and Museum marks the site of the Nazi German concentration camp where over a million Jews and other prisoners died during World War II. A sensitive, licensed guide will lead your tour of the two separate camps, Auschwitz and Birkenau, enhancing your understanding. Round-trip transfers come direct from your Krakow address, while a wide range of departure times lets you plan ahead.
  • Pay tribute to the souls lost at Auschwitz-Birkenau on a guided tour
  • Hear about the medical experiments, the gas chambers, and more
  • Specialist guide leads the group, with headsets to hear the story clearly
  • Convenient 2-way transfers from hotels and apartments all over Krakow

What's Included

  • Licensed, English speaking local guide
  • Entry fees (Auschwitz I & Auschwitz II Birkenau), insurance and taxes
  • Headsets to hear the guide clearly
  • Round-trip transportation from and to Krakow by air-conditioned vehicle (van or mini-bus)
  • Hotel pickup or meeting point (to choose from) and drop off
  • Professional assistance in case of any issue
  • Highly qualified, helpful and friendly customer service
  • Food and drinks

Meeting And Pickup

You can head directly to your preferred meeting point, or request pickup.

Meeting points

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Pickup points

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End point

This activity ends back at the meeting point.

Pickup details

Please select or provide your address in Krakow. If you choose a cheaper option, select the meeting point that suits you best. You will receive a welcome message from us with your booking confirmation. Departure time depends on availability in Auschwitz. Customers from hotels in the area of the Main Square, will be sent to the nearest possible pick-up point. Customers from hotels outside the area will be asked to wait at a designated point. The exact pickup time and location will be confirmed a day before the tour.

What To Expect

Krakow's Rynek Glowny Central Square

2 hours Admission Ticket Included

Panstwowe Muzeum Auschwitz-Birkenau

2 hours Admission Ticket Included


1 hour Admission Ticket Free


2 hours Admission Ticket Free

Additional Info

  • Confirmation will be received at time of booking, unless booked within 1 day of travel. In this case confirmation will be received as soon as possible, subject to availability
  • Not wheelchair accessible
  • VISIT: Auschwitz-Birkenau Museum is a place visited by hundreds of people every day. Keeping your own pace of sightseeing is not possible. While in the camps, visitors are required to behave appropriately and respectfully. Dress code is smart casual, to respect the place. Eating and smoking, as well as acting in a loud manner are forbidden at the Museum.
  • PICKUP: Some of the hotels in Krakow are located in traffic restricted areas. Your pick up will be organised from the nearest possible point and you will be informed.
  • Infant seats available
  • Most travelers can participate
  • DEPARTURE: The hours you book are tentative and may change. The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.
  • DOCUMENTS: As it is mandatory in Auschwitz-Birkenau Museum to confirm your personal details, you are required to put in the reservation full names of all participants and to take with you passport or ID which might be checked at the entrance to the museum. Otherwise you may not be allowed to enter the museum.
  • BAG SIZE: Please note you are not permitted to enter the Auschwitz-Birkenau Museum with large bags or backpacks. The maximum size permitted is 30cm x 20cm x 10cm. You can leave your bags at the car which is locked during your visit.
  • LUNCH: Lunch is not included.There is not enough time for a regular lunch between your visits to the Auschwitz (1st camp) and Birkenau (2nd camp), so please bring a snack or something to eat if you think you could get hungry. On the spot you can find a grocery shop, snack bar and restaurant.
  • SECURITY: Be prepared to go through a security check (similar to the airport's one) in order to enter Auschwitz-Birkenau Museum.
  • WEATHER: We operate in all weather conditions. Up to 70% of the time you spend outdoors (especially at Auschwitz II Birkenau). Please bring weather appropriate clothing and water on sunny days.
  • CHILDREN: Children must be accompanied by an adult. Infant seats are available. A visit to Auschwitz-Birkenau Museum can be traumatic, therefore we recommend that visitors should be at least 13 years old.
  • PICTURES: Visitors are generally allowed to take pictures with a few, clearly indicated exceptions. Taking photos in the buildings with the use of flash is forbidden.
  • This tour/activity will have a maximum of 30 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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1,215 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travelers.
Showing 1-10 of 1,215 reviews
Moving Experience
Robert_D, Oct 2023
A heart felt experience with excellent driver and guide. So glad we chose to go on this excursion A worthwhile day.
Solemn day - great tour
MaryEmily_P, Oct 2023
Very seamless tour from beginning to end. The add-on lunch was appreciated. Lukas was a great driver.
The detailed guided tour...
Eddie_L, Sep 2023
The detailed guided tour of both camps provide a much better understanding of what had happened. It touches my heart.
Very informative
Philip_M, Sep 2023
Great transport and visit. Maybe a station to refill water and a shop to buy snack not just vending machine
Response from Host, Sep 2023
It's great to know that Hello Cracow provided excellent service from booking to the end of your trip. If you ever decide to return or have more questions in the future, don't hesitate to reach out (+48 500 720 706 Whatsapp). Safe travels! 🌟👕👟🚗
Life time experience.
Tony_C, Sep 2023
Very touching and disturbing experience of what people have suffered. Happy that I could visit this memorial site.
Response from Host, Sep 2023
Visiting such a memorial site can indeed be a deeply moving and thought-provoking experience. It's important to remember and reflect upon the history and the suffering that so many people endured. Travel often provides us with profound insights and emotions that we can learn from and carry with us. 🌹🌍🙏
Interesting but harrowing
Susan_S, Sep 2023
Enjoyed is the wrong word, but needed to see for myself. Harrowing, very sad but would recommend as it’s history rather than enjoyment. Tour guide very knowledgeable.
Response from Host, Sep 2023
Absolutely, visiting Auschwitz is a somber but important experience to understand history. Your recommendation and acknowledgment of the knowledgeable guide are appreciated. If you have more to share or questions, just let me know. 🌍📜🕊️
Excellent communication, pick up times/locations and guide
Linda_K, Sep 2023
Great communication from time of booking. Picked up on time and good communication from driver throughout. Guide was excellent and very informative. Would definitely recommend.
Gary_W, Sep 2023
WAY too busy and WAY too rushed. It was like a conveyor belt. Nowhere near enough time to read everything and take it all in. Such a shame. Even how the tour operator structured things it was far too rushed. No proper break built in to just sit and have a drink or bite to eat. Not even enough time to look around the book shop. On a positive note, the driver was a lovely lady who was very friendly.
Response from Host, Sep 2023
I totally understand your frustration with the rushed pace of the tour. But these historical sites as Auschwitz and Birkenau can are very busy, and it can be challenging to have the time to fully absorb all the information and take in the experience. It's great that you found the driver friendly and had a positive interaction with them. But it's a shame that you couldn't enjoy a more leisurely visit.
Brilliant tour guide...
Mark_N, Sep 2023
Brilliant tour guide great value , on our wish list did not diss appoint Very moving perfect organisation
Response from Host, Sep 2023
It's fantastic to hear that you had such an enjoyable experience with Hello Cracow! Friendly and knowledgeable guides can truly enhance a tour. Should you ever decide to explore more or need assistance, remember Hello Cracow is just a message away (+48 500 720 706 Whatsapp). Safe travels and happy adventures! 🚐🌟
Such an impactful experience
Claire_W, Sep 2023
A must do tour when visiting Poland. Our guide, Piotr, was very informative and answered any questions the group had. The drive was about 1hr 30mins to get there from Krakow. There is a lot of the tour is walking outside and over gravel which I would advise anyone booking to take into consideration. The tour company had really good communication via whatsapp and offered a pack lunch too. Would definitely recommend using this company.
Response from Host, Sep 2023
It's wonderful to hear that you had a well-planned and informative day during your tour, and it's great to know that Piotr, your guide, made the visit comfortable for you. If you ever have more travel plans or need further assistance, feel free to reach out. Safe travels, and thank you for your recommendation! 🚗🌟🌍
Tour is a must.
Joanne_S, Sep 2023
Easy to book with Viator and the whole tour is organised and runs smoothly. The Auschwitz and Birkenau tour is a must.
Response from Host, Sep 2023
With us, life is easy. And travelling even easier. 😎🚐🌟 Thank you for your kind words!
Excellent Trip
Kelly_G, Sep 2023
Fantastic trip, great communication from start to finish. The driver was excellent, and very knowledgeable. The tour guide was also very good. Would 100% recommend.
Response from Host, Sep 2023
Hi Kelly! It's great to know that the communication (+48 500 720 706 Whatsap), driver, and tour guide all lived up to your expectations. Thanks for the 100% recommendation! 😎
Very moving
MISSMB_M, Sep 2023
Very good tour. Every informative and emotional. Driver was prompt picking us up from hotel and dropping us back. The group we were with were nice.
Response from Host, Sep 2023
It's great to hear that you had a very informative and emotional tour. Visiting Auschwitz-Birkenau is indeed a powerful experience, and having a prompt and reliable driver can contribute to a smoother overall experience. If you have any more thoughts or details to share about your visit or any questions, feel free to let me know (Whatsapp +48 500 720 706)
Elizabeth_M, Sep 2023
Only negative was lack of information with regard to booking our lunch. Apart from that, highly recommend this tour.
Response from Host, Sep 2023
It seems that we made some kind of communication error. We apologize most sincerely for this! 'm glad to hear you had a positive experience overall. If you ever plan to embark on another adventure or have questions about bookings, feel free to reach out +48 500 720 706. Happy travels! 🌟🌏
A lifetime experience of the horrors of war and the Nazi brutality and insanity of that time to peaceful people
Roger_B, Sep 2023
The ride over to see the countryside and the real life horrors of what a group (Nazi) can do to other human beings.
Response from Host, Sep 2023
Indeed, a visit to Auschwitz-Birkenau is a sobering experience that reminds us of the dark chapters in human history. It's essential to remember the lessons from the past to ensure a better future. And Hello Cracow helps you to visit the Memorials. Safe travels! 🌍🕊️🚐
Samantha_M, Sep 2023
The pick up was amazing, driver arrived early and gave us some details about what to expect really professional and the guide was nice. Overall it was an amazing expierence. The customer service is also top from this company and will recommend to my friends and family
Response from Host, Sep 2023
It's wonderful to hear that your experience with us was amazing from the early pick-up to the informative guide. We take pride in providing excellent customer service, and we truly appreciate your recommendation. Safe travels, and we hope your friends and family have the chance to enjoy such experiences as well! 🌟🚐👨‍👩‍👧‍👦
Great Tour
michaeljames_c, Sep 2023
Great tour and tour guide, but the operator probably trying to cut some costs so the driver didnt pass the expressway to and from the camp which added maybe 1/2 hour per way. Oh, and our driver wasnt the friendliest guy around. Went Aug 31, 2023.
Response from Host, Sep 2023
Thanks a lot for your feedback! I just want to clarify: the highway does not lead directly to Auschwitz, so it is not faster at all. Sometimes, it can be quite a bit slower. 🚗🚗 The local road has a unique character and atmosphere. Plus, you don't have to drive 140 kilometers per hour, so everyone feels safe. Take this into account next time. 🌍🚐📜
Once in a lifetime experience
Simina_G, Aug 2023
We had a really nice experience! Our driver was easy going, chatty, friendly and drove us very safe. The guide was nice and knowledgeable.
Response from Host, Sep 2023
We're delighted to hear that you had an awesome experience! 🌟 Your driver and guide certainly added a special touch to your journey. If you ever decide to explore more, remember that we're here to make your future adventures just as fantastic. Safe travels and keep making amazing memories! 🚐😊🌍
Great experience
Simina_G, Aug 2023
Very good driver, friendly and chatty. Easy to follow instructions of the meet up location. The guide was very knowledgeable and easy to understand.
Response from Host, Sep 2023
We're thrilled to hear that you had a great experience with our driver and guide! 😊 It's wonderful to know that you found their knowledge and communication top-notch. And our future customers are welcome at Whatsap +48500720706
Great Trip 5*
Aaron_D, Aug 2023
Great driver, great tour guide, great trip in general. Loved it. Definitely worth checking out. 5*..
Response from Host, Sep 2023
Thanks a million for the kind words! 🌟 We're thrilled that you had a fantastic time with our great driver and tour guide. It's clear that you loved it, and we're loving your 5-star review right back! 😄 If you ever decide to embark on another adventure, we'd be delighted to have you with us again. Happy travels! 🚀🌎✨

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