Krakow to Auschwitz Birkenau Optional Guided Tour with FREE ebook

Badge of ExcellenceKraków, Poland
Auschwitz Birkenau Small Group Memorial Tour from Krakow

From $21.49

Select Date and Travelers

Free cancellation
Up to 24 hours in advance.
  • 6 to 7 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English


Pay your respects at the most notorious of all Nazi concentration camps, Auschwitz-Birkenau. If you choose the guided option, learn all about the history of this somber place from your guide. Otherwise, tour at your own pace without a guide. This is a convenient way to visit the important site from Krakow.
  • Choose between guided and non-guided options
  • Visit the Auschwitz I and Auschwitz II-Birkenau camps
  • Travel by comfortable air-conditioned vehicle (for guided options)

What's Included

  • Certificated Museum English speaking Guide (if option selected)
  • Entry fees to Auschwitz I and Auschwitz II Birkenau
  • Headsets to hear the guide clearly
  • Pickup from 8 different meeting points all over Krakow
  • Preperation E-book in English for each participant ("The Stories of Auschwitz")
  • Highly qualified, helpful and friendly tour leader
  • Round-trip transportation from and to Krakow by air-conditioned vehicle
  • Professional support in case of any issue available on Whatsapp, Email, Phonecall
  • Food and drinks
  • Guide-book

Meeting And Pickup

You can head directly to your preferred meeting point, or request pickup.

Meeting points

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Pickup points

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Start time

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Opening hours

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End points

This activity ends in a different location. See details below:
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Pickup details

It is recommended to prepare the whole day for the tour. The Auschwitz museum may make last-minute changes. You may select one of the multiple meeting points, or provide your accommodation place. Our team then will try to find the nearest possible pickup point to your accommodation place. Departure time depends on availability in Auschwitz. Customers from areas closed for traffic will be sent to the nearest possible pick-up points.

What To Expect


2 hours Admission Ticket Free

Panstwowe Muzeum Auschwitz-Birkenau

2 hours Admission Ticket Included


1 hour Admission Ticket Free


2 hours Admission Ticket Free

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • VISIT: Auschwitz-Birkenau Museum is visited by thousands of people every day. Keeping your own pace of sightseeing may not be possible. It is mandatory to behave appropriately. The dress code is casual but it requires respect for the place. It is forbidden to eat, smoke or act in a loud manner at the museum sights.
  • PREPARATION: This is a very emotional tour, we have created an ebook that should help you prepare emotionally for the visit.
  • PICKUP: The tour departs from several meeting points. Please make sure to send us your preferred pickup point or your accommodation place. Otherwise, our team will set you to the last meeting point.
  • Most travelers can participate
  • CHILDREN: It is not recommended to visit this museum with children below 13 years. However, it is the parent's personal decision, the tour for children below 13 years may be done without a headset and receiver. Tickets for children (3-11) include entrance tickets without the receivers and headphones in Auschwitz. If you want your child to visit with a headset please book "Youth tickets"
  • PICTURES: It is allowed to take pictures in museums, except few indicated exceptions. It is forbidden to take photos with the use of flash.
  • DEPARTURE: It is highly recommended to reserve a whole day for the tour as the start time may change following the rules of Auschwitz.
  • WEATHER: The tour operates in all weather conditions. During the visit to Auschwitz, you will spend up to 70% of the time outdoors. Please bring weather-appropriate clothing and water on sunny days.
  • DOCUMENTS Regarding the Terms of Use at the Auschwitz & Birkenau Museum, it is mandatory to provide the full names of all participants of the tour. It is necessary to take with you any document with a picture for the tour which may be checked at the entrance to the museum. Otherwise, you may not be allowed to enter the museum.
  • BAG LIMITATIONS: Please note that the maximum size of bags and backpacks allowed on the museum grounds is 30 x 20 x 10 centimetres (roughly 12 x 8 x 4 inches). You can always leave your belongings inside the vehicle, or in the luggage store in Auschwitz.
  • LUNCH: Lunch is not included but you can order a lunchbox separately for 30zł which will be delivered to you during the tour. To place an order you may send us an email no later than 7:00 pm the day before. Please note that there is not enough time for a regular lunch between visits to Auschwitz I and Birkenau. Ordering a lunchbox or bringing your snacks is highly recommended. On the spot, there are only a few places to buy food and drinks, however in high season, there may not be enough time to stay in long queues.
  • STUDENT: Youth tickets discount is only with a valid student ID card, on the day of the tour. Please ensure to take your student ID card with you, otherwise, you will need to pay an extra fee for an adult ticket
  • GROUP: The maximum number of people in a group with a guide is 30, meanwhile, in the vehicle, there may be two groups together.
  • This tour/activity will have a maximum of 30 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Traveler Photos

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348 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travelers.
Showing 1-10 of 348 reviews
Moving experience but wish there had been more time overall
Renate_R, Sep 2023
Very moving and unsettling experience, as one would expect. I would have wished for more time at each of the individual stages. Guide Daniel looked well after the group. Would be helpful if there was a way of identifying which guide/which bus at the pick up place (several different tour companies all leave from there which was confusing )
Very moving, seen loads...
Derek_D, Sep 2023
Very moving, seen loads on TV and films about the camps but when you see them in real life it's a total different experience.
A good trip spoilt by the...
Reay_C, Sep 2023
A good trip spoilt by the hot weather. Bus trip from Kracow was a bit too long. Otherwise very good.
a must-visit, so we don’t forget!
Ren_M, Aug 2023
Impressive and unbelievable. Everyone knows about it, but to see it and get an idea of the scale makes you silent. A must visit for everyone to make sure we never forget
Response from Host, Sep 2023
We are happy to know the tour was educational and impressive for you. It is important to not forget the dark parts of human history. We're proud we were able to help you to learn more about it. Thank you for your recomendation. Kind regards Andrew AT Cracow
Highly recommend
Hayley_L, Jul 2023
Great educational experience, highly recommend, great company to travel with who provided us a wonderful service and experience
Response from Host, Sep 2023
We are glad to know you enjoyed the trip and found it very educational. Thank you for your recommendation. Kind regards Andrew AT Cracow
Well worth the tour
Michael_P, Jun 2023
Amazing place to visit. Moving and very harrowing. Unbelievable to visit and see everything in person. Definitely needs to be done once in your lifetime
Response from Host, Sep 2023
We're glad to know you consider our tour a must-see. While the events are harrowing it is important to remember them. Kind regards Andrew AT Cracow
100% satisfied
Anja_R, Jun 2023
Picked up exactly om time. Good information - all good. Aircondition as promised, nice service personel.
Response from Host, Jun 2023
Hello, We are delighted to hear that you had an enjoyable trip. We sincerely appreciate your kind words and feedback. It is always rewarding to know that our guests had a positive experience. Thank you again for your support, and we hope to have the opportunity to welcome you back on another adventure in the future. Best regards, Andrew AT Cracow
Everyone should visit
Lisa_s, Jun 2023
Everyone should visit auschwitz-birkenau, highly recommended this tour from start to finish everything ran smoothly, our guide was very informative, what a very moving place
Response from Host, Jul 2023
"Hello We appreciate your high recommendation for our tour. We're grateful for your positive feedback and for choosing our tour. Kind regards Andrew AT Cracow"
Our guide was wonderful,...
Martine_L, Jun 2023
Our guide was wonderful, she explained all very well, with calm and respect. We were told it was her first expérience in Auschwitz Birkenau.A Real memory moment .
Response from Host, Jul 2023
Hello, We're glad to hear that you enjoyed the trip. Your feedback means a lot to us. Thank you very much. Kind regards, Andrew AT Cracow
A good day.
Ethel_T, Jun 2023
The whole experience was good except we couldn't hear the guide, there were to many in the group and because of my disability, we were always at the back and couldn't hear her very well. Otherwise it was good.
Response from Host, Jul 2023
Hello, We're glad to hear that you enjoyed the trip despite the inconvenience. We will take hearing issue and take measures to fix it for the future trips. Your feedback means a lot to us. Thank you very much. Kind regards, Andrew AT Cracow
Lesley_M, Jun 2023
Charles was a very friendly, helpful and knowledgeable tour guide who kept us informed during the tour.
Response from Host, Jul 2023
Dear Lesley, Thank you for your feedback. We strive to create a pleasant environment for our guests during the trip. Kind regards Andrew AT Cracow
Tour canceled last minute
Andrew_B, Jun 2023
They canceled my tour the night before it was set to occur. Messaged me to reschedule for a tour 3 days later but I would be out of the country by then. I replied asking if there was another tour sooner. They did not reply and I had to ask Viator to help secure a refund
Response from Host, Jul 2023
Dear Customer, Recently, we have been observing a huge increase in the number of tourists coming to Krakow, and sometimes the Museum is unable to provide the right amount of accessibility, which is beyond our control, although we always try to avoid situations like this. Refunds for trips that do not take place are not a problem, moreover, the funds actually reach us with a delay and usually the refund is made through the intermediary portal according to standard procedure. Kind regards, Kinga AT Cracow
A visit to Auschwitz
Rahul_G, May 2023
Absolutely mind numbing experience. But an important visit. Well organized tour. Be prepared for a long walk.
Response from Host, May 2023
Dear Rahul, Thank you for your review. This visit is of utmost significance, and we ensure every detail is meticulously arranged. Kind regards, Kinga AT Cracow
Truely chilling
Daniel_C, May 2023
A true insight of man’s inhumanity towards his fellow man. Everyone should come here and experience it so that it is never repeated again in the future.
Response from Host, May 2023
Dear Daniel, Thank you for your heartfelt review. We wholeheartedly agree that visiting this place offers a profound insight into the depths of human cruelty. Kind regards, Kinga AT Cracow
Excellent experience
Lisa_P, May 2023
The tour guide was informative and compassionate. The guide on the coach was friendly and also informative.
Response from Host, Jun 2023
We appreciate your feedback! Our tour guide strives to be informative and compassionate, while our coach guide aims to be friendly and knowledgeable. Thank you for acknowledging their efforts. Kind regards, Kinga AT Cracow
Incredible way to see Auschwitz
James_W, May 2023
The feeling of being here can’t be put into words. I always knew what this place was, but being on these grounds makes it real. Almost too real. Incredible experience.
Response from Host, Jun 2023
Your words capture the profound impact of being at this place. We understand how it can feel almost too real. Thank you for describing your experience as incredible. We appreciate your feedback. Kind regards, Kinga AT Cracow
A insightful and moving tour, but medicre organisation.
Brenan_D, May 2023
The actual tour was really insightful and interesting. You learn a lot and you do feel the magnitude of the horrific events that took place. Organising the tour was difficult though. The Tour gives you a window between 7am-1pm and you are at the mercy of the tour operator/museum of when you will go, which you only find out at 5 pm the day before your tour. Viator was pretty hopeless at letting you know this as they said I would get to go at 7 am. It wasn't till 5 pm the day before my tour that I got told by the operator I will be going at 1 pm. So just a warning to not have other concrete plans on the day of your tour!
Response from Host, Jun 2023
Thank you for joining us on the insightful and interesting tour. We aim to create an impactful experience that conveys the magnitude of the events. We apologize for any difficulties in organizing the tour. Currently, the organization of trips to the Museum is very difficult due to the interest of visitors and the unavailability of a sufficient number of guides. Kind regards, Kinga AT Cracow
Excellent guides and a well facilitated experience
Lucy_G, May 2023
This was a very well facilitated trip. Excellent tour leaders and guides. Clear information and an appropriate attitude towards the nature of the experience.
Response from Host, Jun 2023
Thank you for acknowledging our excellent tour leaders and guides. We strive to provide clear information and maintain an appropriate attitude towards the experience. Your kind words are truly appreciated. Kind regards, Kinga AT Cracow
Some images I would...
peter_f, May 2023
Some images I would prefer to forget however knowledge is enabling.Hopefully we will never allow this event in history to be forgotten. May they rest in peace.
Response from Host, Jun 2023
We appreciate your review. While the images may be difficult to forget, we share your hope that this tragic event in history will never be forgotten. Thank you for your review. Kind regards, Kinga AT Cracow
Tina_H, May 2023
Tour guide was fantastic unfortunately I don’t remember her name but I know she was new to the job. The tour guide was excellent and informative above and beyond. What you would expect or think you know. Would recommend
Response from Host, Jun 2023
Thank you for your positive feedback about our tour guide. We're glad she exceeded your expectations and provided you with excellent and informative service. We appreciate your recommendation. Kind regards, Kinga AT Cracow

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