Hello Gary_W,
Thank you for your review, we appreciate you taking the time to write to us. We are sorry to hear that you were disappointed with your tour. We understand that a tour guide might be expected, however this is not advertised on our website. We let our guests roam the studios freely for 4 hours to explore the whole of the studios at their own pace. We are sorry if this is not what you expected, we have an alternative with a tour guide that takes you to film locations around London, if this interests you we would be happy to give you more information. We would like to hear from you with any additional questions, comments, or concerns. You can contact us on 0207951777 or email us on
Reservations@evanevanstours.co.uk
We would love the chance to make things right with you and hope you choose to give us a second chance.
Sending you our best wishes,
Evan Evans