I appreciate your submitting a review, but, I must admit I am very confused by what you have said. First, we have no female employees or non-employees who answer our phones. It is correct that we have no "promo code" or discounts. I am curious as to how or where you felt we did have such a code. With your comments concerning the actual tour, I appreciate your saying that the guide was good. Although we do have two longer stops (an hour for lunch at Mel's, and 45 minutes on the Hollywood walk of fame) the other stops along the way are intended to give our guests a sampling of some of the popular tourist spots along our 100+ mile route. Comment from our guests have expressed appreciation for the number of quick (5-15 minute) photo opportunity stops we make along the way. Again, I am concerned as to the bases for your comment concerning the "lady" and the "promo code". It is possible that you made your reservation through a tour agency which may make promotional opportunities. If so, that would be something between the guest and that agency.