Enjoy a hassle-free arrival in Los Angeles with this private transfer service. Meet your driver at Los Angeles International Airport, and relax on the journey to your hotel or private residence. Transport is in a climate-controlled, private sedan that accommodates up to three passengers.

Private transfer from Los Angeles International Airport to your Downtown Los Angeles, Beverly Hills, Hollywood, West Hollywood, Santa Monica, Hollywood Hills, Glendale, Pasadena, North Hollywood, Sherman Oaks, or Studio City accommodation
Skip the stress of taxis or shuttles and enjoy private yet affordable transportation
Meet your driver at the baggage claim for immediate pickup
Private sedan for up to three passengers
Service available 24 hours a day, seven days a week

What's Included

Meet-and-greet service
Professional driver
All taxes
Fuel surcharges
Non-airport fees

Tolls (if taken)
Parking or airport fees (if applicable)
Gratuities

Meeting And Pickup

Pickup point

Los Angeles Intl Airport
1 World Way, Los Angeles, CA 90045

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

Select your preferred transportation option to see hours.

View tour option

Drop-off point

Los Angeles
Los Angeles, Los Angeles, California

Pickup details

Unlike for other ride share services, you do NOT need to take the Green Bus at LAX to be serviced by our company - we are exempt from it. We can pick you up at the curb, right outside the terminal. When booking a private transfer from the Los Angeles (LAX) Airport to LA City Center and the surrounding areas you will need to provide your flight details and your destination hotel name and address so that we have accurate information to meet you at the proper pickup time and get you to your correct destination (please choose carefully from the list of destinations we offer). The type of vehicle you ordered will arrive shortly before your scheduled pickup time so you will have plenty of time to get your luggage. Your transfer will be confirmed within 24 hours of booking, and you will be provided with a travel voucher to present to the driver. It's that easy!

What To Expect

Additional Info

Confirmation will be received at time of booking
Voucher will be received at time of booking
Not wheelchair accessible
The duration of transfers is approximate; the exact duration will depend on the time of day and traffic conditions
Each traveler is allowed a maximum of 1 suitcase and 1 SMALL carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions; please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
Service animals allowed
Wheelchair accessible; please advise at time of booking if wheelchair assistance is required

International arrivals: Your driver allows a waiting time of up to one hour; after that, you will be charged a convenience fee. Major credit cards are accepted and receipts are provided upon request
Child seats are required for children 8 and under by law and are not provided by the local supplier
Please consider the storage capacity for luggage based on number of passengers. For larger groups with larger items, multiple vehicles may be more appropriate
Price is per person, based on three passengers per sedan
Most travelers can participate
This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Featured review

rachael_m

Car was on time and driving was very friendly and helpful. Very happy with the service. And would use again.

Reviews

2.5

50 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

Showing 1-10 of 50 reviews

Never showed up

Sandi_N, Jul 2023

We showed up at the airport called the number that was given to us, and was told that he had a late pick up someone else was coming. We waited and no one showed up. I had a bad knee and had to hobble onto the bus to go to the taxi stand. Called them for a refund and got a call from the owner saying that I was picked up. Driver said he picked up a middle-age woman with a white suitcase. I am an Asian woman traveling with my Asian daughter with a blue and black suitcase. When asked about my refund, he said the car service will have to deal with That

Response from Host, Jul 2023

Dear Customer, We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required. Sincerely, Carmel team.

LA tour

Tania_M, Jun 2023

Johnny was very knowledgeable and obviously loves his town. Thanks for giving us a great intro to LA in one day.

Response from Host, Jun 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Could not recommend

Nicole_R, Apr 2023

Not so easy…. We waited an hour before eventually catching an Uber. Just got to the hotel when they called ‘looking for us’. Would not recommend

Response from Host, Apr 2023

Excellent

rachael_m, Apr 2023

Car was on time and driving was very friendly and helpful. Very happy with the service. And would use again.

Response from Host, Apr 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

The driver was very...

Pierre_M, Mar 2023

The driver was very polite, did his best to accommodate us, we were 4 adults travelling with 8 suitcases and 4 carry on....the vehicule that was provided to us , which I did at time of booking advise we had many suitcases....since we were going on a cruise and would be gone for more than 3 weeks....We were told by the driver that there would be a extra fee of 30.00 for the extra bagages...since it was said we had 2 suitcases....not a good beginning for a trip...beside that the ride was fine.

Response from Host, Mar 2023

Big disappointment in all aspects of orders

Lana_L, Mar 2023

The driver was nice But it was an expensive UBER, not a car service The car not clean. The driver old and not a professional driver. On the job as part time. I am very disappointed w all my Viator orders!! I like a refund Will not recommend to anyone Huge disappointment!!

Response from Host, Mar 2023

A must do in LA

Jack_L, Jan 2023

Highly recommended! I enjoyed every second of the tour. A must for True crime fans and old hollywood scandal nerds. My only complaint is I wish it was longer. I could have done a full day with this group! Would easily go again! Best of luck to you guys!

Response from Host, Jan 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Super Helpful!

Tim_H, Jan 2023

We have had a great experience. Super helpful Driver, and very good communication from 24hrs begore we landed in LA, and to the time we left LA. We used All In Won Limo Services 3 times during our stay in LA. Would definitely use again. Thank you! Cheers Tim

Response from Host, Jan 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Transportation was hassle free

Kren_M, Jan 2023

This pick up service worked well for us (December 2022) and our transportation to our hotel from LAX was smooth and uneventful. It is really important to read the instructions for pick up carefully so that you can contact the driver and avoid unnecessary waiting but these instructions were clear on the booking information. On arrival at LAX our driver had texted his location and included a picture of the car with registration for identification. I was concerned my phone would not work and had contacted the agent who told me that the airport had free internet so I could access the WhatsApp.message. This is a busy airport so there may be some waiting around while the driver comes from his parking place to collect you: we waited 20Mins from contacting him at the baggage collection. The driver was friendly and courteous and helped with our luggage at the hotel. We would definitely use this service again.

Response from Host, Jan 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Worst Provider EVER!!!!

Wade_B, Jan 2023

was booked and confirmed way in advance and 2 hours before arrival they sent email saying sorry they are overbooked! worst service ever

Response from Host, Jan 2023

Not a great experience. I...

Olumide_K, Dec 2022

Not a great experience. I wouldn’t recommend. My friend and kid was put in a Uber because the driver had to pick someone else up due to time conflict which is not right.

Response from Host, Jan 2023

Fantastic service

Tom_D, Nov 2022

Very convenient pick up. Received a text from my driver introducing himself as well as where and how to meet. He asked for a description of clothing I was wearing so he could spot me easily which I thought was brilliant. Very friendly and professional driver. Upon arrival to my hotel he insisted on taking my luggage into the hotel for me!!!

Response from Host, Nov 2022

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Worst experience ever

sharonallisonnichol, Nov 2022

Worst airport pick up I have ever experienced. No meet and greet, the phone number provided to contact the driver didn’t work. They eventually called me 40mins late after Viator got involved. We finally got picked up and the driver took us to the wrong address somewhere very dangerous and unsafe. When I said that was not right he tried to blame me for giving the wrong address, I did not. Our hotel in Beverly Hills confirmed the address we provided was correct. The company told me I would have to pay extra to get to the correct address. To which I had to agree to or get dumped on the side of the freeway with my 10 yr old daughter in a dangerous part of LA. Once we arrived at the hotel, I gave the driver what I thought was a generous 20% tip giving the experience (I just wanted to get away) he then demanded that I give him more, which equated to 40%. I still feel sick about the whole thing. Wish I just caught an Uber. Do not use.

Response from Host, Nov 2022

Ryan was able to all of our bags(5)in his Nissan Sentra. He was very friendly

George_B, Oct 2022

Ryan was able to all of our bags(5)in his Nissan Sentra. He was very friendly. We got to the hotel much quicker than using the shuttle.

Response from Host, Oct 2022

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Don’t waste your money!

Matthew_T, Oct 2022

Don’t waste your money. Just order an Uber when you arrive. I thought booking this service would make my life easier but it was more difficult. The drive didn’t answer our calls, the operator just kept transferring our call to the driver. The car we got picked up in was not a nice sedan it was dirty and the boot of the car was full of stuff that we had to put our luggage on top of. Definitely do not recommend. Was a waste of money and time.

Response from Host, Oct 2022

This is not a meet and great service

GudrunRut_E, Aug 2022

This is not a meet and great service. Had to call the driver twice and waited around 20 minutes for him to arrive. Not to be recommended

Response from Host, Aug 2022

Disappointing

james_m, Jul 2022

Chaotic. The link didn’t work to find the car. When I did manage to speak to someone they said they’d waited and then gone. They would come back for an extra $30 dollars! After spending around £180 for a one way transfer which is extortionate in any case, with three tired teenagers after an 11 hour flight this was poor. I could also hear the phone operator’s colleague challenging what I was saying, including swearing about me, which I won’t repeat here. I have booked lots of tours and transfers with Viator, but this is making me rethink who they are using on their books as third party partners.

Response from Host, Aug 2022

Great Driver

jay33guy, Jul 2022

He was a great driver. Friendly and helpful. Really appreciate his help with the timing of his arrival.

Response from Host, Jul 2022

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

There must be better companies out there !

Anthony_Q, Jun 2022

This was a debacle. Driver nowhere to be found. Had to seek assistance from the police to contact Head Office. Driver finally located and was unwilling to come into terminal. We arranged to meet driver by a pillar outside. Upon arrival he demanded additional an additional cash payment or he would leave us. I will be taking this matter further.

Response from Host, Jun 2022

Waited to find out he wasn’t coming.

Brynne_M, Jun 2022

I need a refund. The driver never showed up. I had to call to find out he wasn’t coming after paying in full.

Response from Host, Jun 2022