Thank you very much for your feedback to the independent short catamaran cruise. We are very sorry that you have had a bad experience in Lucerne. May you please tell us the details of exact time you have been at pier 3, so that we can check, and give you a detailed feedback / check for a possibly refund? Thank you very much in advance. Please find our contact details as follows: email@example.com / Tel. ++41 (0)41 367 67 67.
Best regards from Lake Lucerne