Thank you very much for joining our excursion to the Jungfraujoch - Top of Europe and for sharing your experience!
While we will be happy to forward your kind words to your tour guide Rebecca, we are truly sorry to hear that your lunch experience at the Crystal Restaurant hindered you from fully enjoining your day.
As lunch is not included in any of our tours, our guests get to decide individually, which of the different restaurants on the summit they would like to have lunch at. Switzerland is known for its high standard of living and the high costs associated with it, which is also reflected in restaurant prices. As obtaining and transporting food and beverages to relatively remote restaurants sitting at 10,000 feet costs, even more, you will find higher prices in mountain restaurants than in the cities. Nevertheless, we regret that you were not satisfied with the service and will be happy to pass on your feedback to the restaurant.
We hope that you will still keep very fond memories of your visit to the Jungfraujoch and hope to welcome you back on tour during your next trip to Switzerland!
Amanda from Best of Switzerland Tours