Dear Mr. Jose,
Thank you for sharing your feedback, in English and Spanish, using two different profiles, which we appreciate very much, since it allows us to clarify some things.
Our Last supper tour is available on Viator in Spanish and English. There is also an upgrade of the same tour, including also the Walking Tour, which is actually available in English only.
After double-checking your reservation, and printing your Viator ticket, I've found the following indication:
Milán: visita de la Última Cena y recorrido a pie por la ciudad
Milan: Last Supper' visit and city walking tour
Único Museo - tour en español
Only Museum - tour in spanish 12:30
As you'll be able to check by yourself, you've selected the Spanish Version, including the Museum only.
This was not a choice depending on us or our professionalism, since we have guaranteed exactly the experience you've booked for.
We understand, though, that you might have not properly read the indication, and we are sorry that this information was not clear for you.
We highly advise for next time, to read the whole information provided in your confirmation voucher.
I am sure that this was an unfortunate situation, and that if you'll have the chance to try our services soon, we'll show you the quality, professionalism and kindness listed by thousands of customers who left enthusiastic reviews on our page.
Kind regards,
Laura Cimino
Booking Office Manager