Enjoy access to the Club Mobay departure and arrival lounges with this pass. Get fast-track service through immigration, customs and security with personalized assistance. Travel like a true VIP when you relax in the private lounge to wait for your flight, using the high-speed Wi-Fi and enjoying the beverages and snacks. This pass allows the stress-free Jamaican atmosphere to follow you to Sangster International Airport.

Separate arrival and departure lounges are available — choose one or both
Skip the crowded airport terminals for the relaxing atmosphere of a comfortable lounge
Enjoy cold and hot beverages, as well as tapas, sandwiches, fruit and other snacks
Take advantage of the included Wi-Fi, and catch up on the latest magazines and newspapers
Receive fast-track service through security, immigration and customs lines

What's Included

Dedicated VIP Priority Lane
Phone calls to the USA, Canada and UK landlines
Snacks and beverages
Private restrooms
Complimentary WiFi
VIP lounge access

Gratuities
Transportation between airport and hotel
Spa treatments (additional cost at departure lounge only)

Meeting And Pickup

Pickup point

Sangster Intl Airport
Montego Bay Jamaica

Start time

Opening hours

Select your preferred ticket/pass option to see hours.

View tour option

Pickup details

**Please note transportation is not provided to or from the airport. The services purchased are for within the Sangster International Airport only.

What To Expect

Purchase this pass for use during both your departure from and arrival in Sangster International Airport.

Departure Lounge:

After checking in for your flight, make your way to the Club Mobay information booth, next to the entrance for security and immigration. Check in for your lounge access here, and then sail through security and immigration with your fast-track service.

On the mezzanine level, enter the Club Mobay departure lounge. Unwind before your departing flight; snack on the provided fresh fruit, sandwiches, tapas and other light fare, and sip on a refreshing drink (either alcoholic or non-alcoholic) or cup of coffee.

Read magazine or newspaper, use the high-speed Wi-Fi, freshen up with a shower, play electronic games on the provided tablets or enjoy a mini treatment at the Mango Spa (own expense).

Kids can play in Pickney Place, a sound-proof playroom, or if you are sans kids, hang out in the adults-only lounge. If you must catch up on work before returning to the real world, take advantage of the fully equipped business center. Capture some final souvenir shots at the fun Tropical Shotz photo booth (additional cost).

When it’s time for your flight, you’ll board your plane refreshed and relaxed.

Arrival Lounge:

When you get off your plane at Montego Bay’s Sangster International Airport, head to the Club Mobay meeting point, where your club representative will be waiting to greet you.

Fill out your immigration forms (your representative can help if needed), and breeze through customs and immigration with your fast-track access. Your host will help you retrieve your luggage at baggage claim and escort you to the Club Mobay arrival lounge.

In the arrival lounge, use the high-speed Wi-Fi, catch up with the news on the flat-screen cable TVs, enjoy snacks and beverages, read the provided magazines and newspapers or freshen up in the private restroom while the lounge’s relaxing reggae music puts you in the island spirit.

When you’re ready, you’ll be escorted your ground transportation.

Club Mobay Departure Lounge

Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
NOTE: you MUST include all passenger legal names when booking in order for your lounge to be confirmed.
Flight updates and changes must be communicated at least 48 hours prior to arrival.
Wheelchair accessible
Stroller accessible
Service animals allowed
Near public transportation
Infant seats available

Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate
For your protection, face masks are mandatory, hands sanitized upon entry and temperature checks will be conducted.
Personalized meet and greet services (arrival service).
NOTE: Transportation between airport and hotel is NOT included
This tour/activity will have a maximum of 10 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Traveler Tips

Every year in January, it's a must to stay in Mobay Lounge while waiting to leave for home.

Worth every penny to be escorted to the Fast track lane saving about 1.5 hours waiting in the normal immigration line!

Well worth it to skip the long lines in customs and immigration.

Reviews

4.5

4,351 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

Showing 1-10 of 4,351 reviews

It was a wonderful...

Veronica_E, Sep 2023

It was a wonderful experience. I would definitely do again. Thank you so much. Everything was great.

I wouldn't use again

Lillias_W, Sep 2023

Definitely not worth the money. No one fast tracked me, I had to hang around to get my booking authorised by a supervisor and ended up having 45 mins in the lounge. The food was limited and very mediocre

Relaxing

sonyas302, Sep 2023

Club Mobay experience was my first and very good. The staff was accommodating and pleasant. I will definitely use the service again.

We love Club MoBay!

Cindy_J, Sep 2023

Club MoBay always makes arriving in Jamaica quick, easy and stress free! Using it for departure extends the vacation experience!

Accentuates Travels

Cornelia_T, Sep 2023

The service was Excellent!! The food was good as well as the atmosphere! My husband and I are very thankful for the much needed comfort during a long travel day.

Very relaxing, good...

Alan_T, Sep 2023

Very relaxing, good friendly staff, good food and drinks. Its a must book lounge before a long flight home.

Response from Host, Sep 2023

Hello Alan_T, Thank you for writing us this lovely review. We are delighted to learn that your most recent experience with our service was nothing short of blissful as we were able to create a relaxing environment for you to wait in for your flight home. Coupled with amazing service from our dedicated staff and our complementary amenities, what's not to love? Your satisfaction matters to us so if you’re happy, we are too. It was truly a delight to have hosted you and we hope to see you again soon.

The Club MoBay Way

Shara_G, Sep 2023

I had never done Club MoBay before but I’ll always do it going forward. After you check in and go through the priority screening which was way quicker than the regular line. The lounge had air, food and tasty drinks. It was an all-around great experience.

Response from Host, Sep 2023

Hello Shara_G, Thank you for opting to make us a part of your Jamaica experience and for taking the time to write us this review. We are thrilled that our priority lane through security was worth its weight in gold! We are glad you enjoyed the convenience of our lounge to await your flight. We are also delighted to learn that you enjoyed the complimentary amenities included. We work hard to meet expectations like yours so if you’re happy, we are too. Once again, thank you for your review and welcome to the VIP Family.

Quick security with children

Meredith_A, Sep 2023

Valuable for getting through security quickly at MBJ airport with children. Lounge is a little dated, but free drinks are nice. The terminal is dated and I wouldn't have felt comfortable letting my baby play. But he was able to hang out on a chair in the lounge instead.

Response from Host, Sep 2023

Hello Meredith_A, Thank you for taking the time to write us this review. We are delighted to learn that you found our priority lane through security to be worth it's weight in gold, as it ensured that you were able to navigate the process in an easy and timely manner. It also brings us a great sense of joy to know that we were able to create a comfortable environment, equipped with our complimentary amenities, for you and your family while you waited for your flight. Once again, thank you for your review, we hope to see you soon.

Pretty good waitress was awesome

Marzella_E, Sep 2023

It was pretty ok loved the spa and unlimited frozen margaritas! I do feel as though the food options could be better.

Response from Host, Sep 2023

Hello Marzella_E, Thank you for writing us this review. We are delighted to learn that your most recent experience with our departure service was lovely as our mini–Mango Spa kept you feeling rejuvenated, and our complementary drinks kept the fun going. We will be sure to use your feedback regarding our food offerings to review what is currently in place, it is through this medium we can consistently improve our product offerings. Once again, thank you for your review, we hope to see you soon.

Just loved it

Shun_H, Sep 2023

Enjoyed to not have to stand in long lines n enjoy food n drinks while waiting for departure. Which allowed me to have a full stomach. Really enjoyed it n people were very nice

Response from Host, Sep 2023

Hello Shun_H, Thank you for taking the time to share your review of our service. It is always our aim to make your first and final moments in paradise memorable. With that said, it brings us joy to know that we got to reduce the hassle and stress that come with travelling, allowing you to relax and savor every moment of your well-deserved vacation. Thank you for making Jamaica your destination of choice and we hope to see you again soon.

A must have!

Tameira_H, Sep 2023

Absolutely loved the Mobay experience! It cut down so much. The email doesn’t give the best directions so here is what to do: 1. Drop your bags off at your airline check in. 2. Go to the Customs line where you will see the Club Mobay check in. 3. Show them the email confirmation and number. 4. Receive a Mobay ticket. 5. Go to the Mobay customs line. I highly recommend doing both arrival and departure. We did the departure as we were unaware of the arrival. Once we went through customs (within 10 minutes rather 1 hour) we went straight to the lounge. They had two different locations. One was full so we went to the other one which was larger. It had options like adult only, quiet room, and family areas. Drinks and food included. The price is worth it!!! Recommend to get to the airport about 2.5-3 hours before your flight to get full experience.

Response from Host, Sep 2023

Hello Tameira_H, Thank you for taking the time to share your review of our service. It is always our aim to make your first and final moments in paradise memorable. With that said, it brings us joy to know that we got to reduce the hassle and stress that come with travelling, allowing you to relax and savor every moment of your well-deserved vacation. Thank you for making Jamaica your destination of choice and we hope to see you again soon.

I gave it 3 stars because...

tawain_d, Sep 2023

I gave it 3 stars because when we went to the counter. The young lady proceeds to tell me it's filled to capacity. I was about to step out a character and the young lady beside her whispered something to her. We enter the lounge and there are empty seats...like really. Once inside, the young lady who waited on us was great.

Response from Host, Sep 2023

Hello tawain_d, Firstly, thank you for making our island your destination of choice for including our services in your travels. The feedback you’ve given is valued, and we appreciate the time taken to share it with us. We are saddened and disappointed to read that your experience was not up to our very own standards and we would like to extend our deepest and sincerest apologies for this. Please note that the concerns mentioned are certainly not indicative of the norm and will be taken into consideration as we review our processes to ensure consistent delivery of quality right across the business. Once again we thank you for visiting and sharing your feedback with us. We hope that you will give us another opportunity to make it right.

Terrible

Gavin_K, Sep 2023

Arrived at Montego Bay airport , no one was there to meet us no one had a sign with our parties name on no one wanted to help airport staff just said go there which was where everyone else was going so we had to que for ages not impressed for the price it costs

Response from Host, Sep 2023

Hello Gavin_K, Allow us to start by extending our gratitude for utilizing our service on your recent trip to Jamaica. The feedback you’ve given is valued, and we thank you for the time taken to share it with us. We are saddened and disappointed to read that your experience was not up to our very own standards and we would like to extend our deepest and sincerest apologies for this. We would greatly appreciate some additional information on your experience as our team is currently investigating this matter and would like to provide you with further updates as soon as possible. Should you be willing, please share with us via email at janessa.miles@vipattractions.com.

Awesome time

Jalire_R, Sep 2023

Club Mobay is lit! Staff were friendly, bartenders were awesome. The food was hot and fresh! The drinks were awesome. I’m sad I was only able to get it for my departure flight but it was needed due to the lack of seats at my flight gate. Will book every time I come to Jamaica!

Response from Host, Sep 2023

Hello Jalire_R, Thank you for the time taken to review our services. We are very appreciative of your feedback as we rely on this to continually improve our business and guest satisfaction as this is our #1 priority. Our team upholds a culture of warm smiles and friendliness; we are therefore thrilled to learn that we made your airport experience a pleasurable one at every turn. We are ecstatic that you enjoyed our tasty treats and complimentary hot and cold beverages which were carefully selected to satisfy the palates of our VIPs. Thank you for making it Club Mobay, we do appreciate your taking the time to share your experience with us and hope to host you again soon.

First of many stops

Owen_D, Sep 2023

For my first time experiencing Club Mobay it was awesome. A very relaxing way to wait for your flight to be called. Only complaint they don't announce all of the flights that are boarding

Response from Host, Sep 2023

Hello Owen_D, Thank you for taking the time to share your review of our service. It is always our aim to make your first and final moments in paradise memorable. With that said, it brings us joy to know that we got to reduce the hassle and stress that come with travelling, allowing you to relax and savor every moment of your well-deserved vacation. Your concerns about flight announcements have been noted and will be taken into consideration as we review our processes to ensure consistent delivery of quality right across the business. Thank you for making Jamaica your destination of choice and we hope to see you again soon.

Worth the extra money!

Syhesia_S, Sep 2023

Club Mobay saved us hours!! Fast and easy process. While others waited....we made moves! The Club Mobay care team went above and beyond upon our arrival to Jamaica! They were lined up with our names on dry erase boards. They were courtesy and took great care of us!

Response from Host, Sep 2023

Hello Syhesia_S, Thank you for the time taken to review our services. We are very appreciative of your feedback as we rely on this to continually improve our business and guest satisfaction as this is our #1 priority. We pride ourselves on striving to provide an expedited, personalized, relaxing and enjoyable experience on arrival and are delighted to hear we hit that mark for you with our fast track service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. Thank you for making it Club Mobay, we do appreciate your taking the time to share your experience with us and hope to host you again soon.

Awesome!

Crystal_V, Sep 2023

The feeling of bypassing the enormous lines at the airport and going straight to Club Mobay to lounge and eat in comfort was indescribable. $35 WELL spent. I’ll never travel from Montego Bay without booking Club Mobay!

Response from Host, Sep 2023

Hello Crystal_V, Thank you for the time taken to review our services. We are very appreciative of your feedback as we rely on this to continually improve our business and guest satisfaction as this is our #1 priority. We pride ourselves on striving to provide an expedited, personalized, relaxing and enjoyable experience on arrival and are delighted to hear we hit that mark for you with our fast track service. Our team of professionals strive at all times to reduce the hassles and stress that come with travelling, allowing our VIP’s to enjoy every moment of their well-deserved vacation. Thank you for making Jamaica your destination of choice, we hope to see you again soon.

Will be back

Justeena_W, Sep 2023

Great staff friendly and quick food was hot with many options many drink options and suggestions of tropical drinks Easy to keep track of flights with the monitors

Response from Host, Sep 2023

Hello Justeena_W, Allow us to start by extending our gratitude for utilizing our service on your recent trip to Jamaica. The feedback you’ve given is valued, and we thank you for the time taken to share it with us. Our team upholds a culture of warm smiles and friendliness; we are therefore thrilled to learn that we made your airport experience a pleasurable one at every turn. We are ecstatic that you enjoyed our tasty treats and complimentary hot and cold beverages which were carefully selected to satisfy the palates of our VIPs. Thank you for making it Club Mobay, we do appreciate your taking the time to share your experience with us and hope to host you again soon.

Great

Joycelyn_D, Sep 2023

Wonder experience, service was great, all staff very tentative and welcoming. I felt like a VIP as everyone welcomed me to the room.

Response from Host, Sep 2023

Hello Joycelyn_D, Thank you for taking the time to share your review of our service. It is always our aim to make your first and final moments in paradise memorable. With that said, it brings us joy to know that we got to reduce the hassle and stress that come with travelling, allowing you to relax and savor every moment of your well-deserved vacation. Thank you for making Jamaica your destination of choice and we hope to see you again soon.

Club Mobay VIP is a must...

ENDRIA_B, Sep 2023

Club Mobay VIP is a must when traveling to Montego Bay Jamaica. The time saved getting thru airport security & customs alone is worth it.

Response from Host, Sep 2023

Hello ENDRIA_B, Thank you for taking the time to share your review of our service. It is always our aim to make your first and final moments in paradise memorable. With that said, it brings us joy to know that we got to reduce the hassle and stress that come with travelling, allowing you to relax and savor every moment of your well-deserved vacation. Thank you for making Jamaica your destination of choice and we hope to see you again soon.

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