One-way shared transfer (Only to centrally located Hotels in the specified area. If you’re staying in a different area from the one selected at the time of booking, an extra fee may apply)
Transport by air-conditioned minivan

Gratuities

Meeting And Pickup

Pickup points

Select a pickup point

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

Select your preferred transportation option to see hours.

View tour option

Drop-off point

Montego Bay
Montego Bay, Montego Bay, Saint James Parish, Jamaica
Pick Up and Drop Off only for Montego Bay listed Hotels.

Pickup details

Transfers operate 24 hours a day; confirm your pickup time with the local operator before travel. Contact details are listed on your confirmation voucher.

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Transfers operate 24 hours a day; confirm your pickup time with the local operator before travel. Contact details are listed on your confirmation voucher
This product must be booked at least 48 hours in advance of your travel time
Transportation included only to centrally located Hotels in the specified area. If you’re staying in a different area from the one selected at the time of booking, an extra fee may apply

It is of the utmost importance that you provide your complete Hotel/Cruise details, as well as your Arrival Flight schedule, at the time of booking. Without this information, we will not be able to confirm your reservation. If this is the case, please contact us immediately to reconfirm your reservation.
Some of the pictures are illustrative and could not match with vehicle available in destination
Most travelers can participate
This tour/activity will have a maximum of 15 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Featured review

Monica_S

The driver was friendly and helpful. Using the app was relatively easy. Great prices compared to book a different way.

Reviews

3.5

39 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

Showing 1-10 of 39 reviews

Travel time

Monica_S, May 2023

The driver was friendly and helpful. Using the app was relatively easy. Great prices compared to book a different way.

Unprofessional driver left me

Keke_C, May 2023

I was never given a pickup time. My driver showed up 3 hours early and called my room. When I was awakened out of deaf sleep, I told him to give me 20 mins. When I got to lobby, he had driven off. He never took me to the airport. I had to catch a ride with a different driver.

Horrible experience

Corey_S, May 2023

Nothing. Scheduled a 10:00 pick up/ transfer from hotel to airport never showed up. Called customer service and was told the driver came at 8:00am (for a 12:00pm flight). Almost missed my flight waiting for a pick up. Unreliable. I will never use this company again. The absolute worst.

Great Taxi services 👌

Luis_P, May 2023

It was great I was scared because it was so cheap I thought I was not going to be picked up on time but it was waiting for me 10m earlier nice!!!!!!

Dependable

Janice_R, Jan 2023

Our ride was on time to pick us up. We had a safe and secure ride to the airport. I recommend this company to everyone.

We are the first time...

Phuoc_N, Nov 2022

We are the first time visiting Mongtego , I don’t know what to book for transfer back and forth from airport to resort, I just booked with visitor , seem they do really good job I’m impressed I will recommend to friends

The ride was on time,...

Aminah_C, Oct 2022

The ride was on time, clean and fast. I would recommend this service. The bus attendant stored my luggage and assisted me on the bus.

Did not pick us up, we...

Maurquitta_H, Oct 2022

Did not pick us up, we had to get a cab. Lady that answered the phone is rude and unprofessional. I requested a refund and she refused, this was my 1st and LAST time with Nexus

Great driver. Very...

Teresa_J, Aug 2022

Great driver. Very Friendly and helpful. Made everyone happy. Showed us different places. Really nice guy

The drivers are very...

bkaplan330, Jul 2022

The drivers are very engaging and funny. They are quick to welcome you and offer with your luggage. The pick up times were very prompt and did not wait long so you had to be on time.

Very good service for the island

Jens_S, Jun 2022

The service was on time and the operation and operators were all very professional. Highly recommend

Nice ride

LATOYA_A, Jun 2022

Easy and quick transfer to mbj I stayed close to the airport so it was very convenient and easy to get picked up and dropped off

Good

sangita, Dec 2021

Came for pick up at 9am even my flight was 1pm and booked for 11am… Travel company never confirmed time by email

Driver didn't show

tamika_h, May 2021

The driver didn't show up. The ticket was for my friend but had me as traveler. Not the best 1st time

Great service!

Yomayra_A, Feb 2021

Shuttle was on time and very convenient. I will definitely recommend booking this transfer. Driver was also very nice.

Nice

Dian_T, Nov 2020

The transfers to the hotel and back to the airport was great, short, safe and on time. Thanks for your great affordable service. Very affordable compared to others.

Great Company

Conrad_N, Oct 2020

Service was good. I was picked up on time to get to the airport. At first I thought the company was a bit sketchy when I booked my ticket, bu they turned to be legit.

TOOK MONEY BUT NEVER SHOWED UP OR CALLED!!!

Julia_M, Mar 2020

HORRIBLE!!! WOULD RATE ZERO STARS IF POSSIBLE SINCE I GOT ZERO SERVICE!! Was recommended by a travel agent. Made advance PAID reservation for one way transportation from my hotel to AP prior to leaving for my trip to Jamaica. Received emailed confirmation but never received info about pick up time from hotel as promised. There was never a rep in hotel travel office but someone there provided me with "Elvin's" name & number. Concierge reached him the morning of my 5pm return flight and he said my hotel pick up would be at 2pm. BUT VIATOR WAS A COMPLETE NO SHOW! Concierge and bellman repeatedly tried to call the number for Elvin called earlier and also another number printed on my confirmation but only response was voicemail. By 2:30 I had no choice but to get a cab which was $40 cash only! The VIATOR ADVANCE PAYMENT WAS A WASTE OF MONEY! To my horror the lines at the AP were very long and slow but fortunately I had priority check-in. Otherwise I probably would not have been able to timely check my bag which was too large for a carryon so I would have completely missed my flight & all are overbooked!! VERY STRESSFUL EXPERIENCE! BE WARNED!! USE AT YOUR OWN RISK!!!

Worst experience on shuttles!

Dawn_M, Feb 2020

Viator and its vendor, Nexus don't know what the other hand is doing. I painstakingly filled out SEPARATE shuttles for arrivals at the Montego Bay airport since everyone was arriving at different times. There were 3 shuttles and I grouped people close to when they arrived at the airport. Viator NEVER sent this info to Nexus, the bus company and so lumped everyone together to go to the hotel on a bus!!! I booked 15 passenger shuttles, not a bus! People had to wait until I arrived to tell them they were in error!! Then the departures FROM the hotel were based on what time people's flights departed. When I called 24 hrs. in advance, Nexus had the pickup times 3.5 hours BEFORE the earliest departure! That was way too early to go to the airport. I requested them to change it to 2.5 hours. They sent me a message saying they COULD NOT give me the 2.5 hr. window. But then they changed it I found out on the pickup day anyway! So I had to try to find people in the hotel THE DAY OF PICKUP and tell them the departure times had changed. Many of them just paid to have a cab take them to the airport because this company just couldn't get it together.

Waiting around

Santoya_J, Jan 2020

After receiving our pick up time (only after calling the night before) we waited over 45 minutes past that time for someone to actually get us. Then we had to make more stops. It’s fine to be late, I get it, thinks happen, but a courtesy call would have been appreciated.