we are very sorry to tell you that you posted the review to the wrong business.
We don't know you, you NEVER experienced our business, we don't have ANY tour that includes lunch and ticket but is not correct to write something so bad without check who are you reviewing.
We have already pointed out the understanding but in the meantime that the right measures are taken, we want to clarify the matter so that those who read can realize that what is written does not concern our agency.
We wish you all the best and we invite you to try our tour once in Napoli again so you can understand the difference between us and the company you experiences.
Di Sarno Car Service Staff