Dear customer, we are sorry for what you are writing but after comparing our driver and other customers' version, we deduced that:
- For the delay in your pick-up we sent you a message in advance, explaining that because of the heavy traffic the driver could have been delayed by about 15 minutes and in fact it was.
- No one has ever been sexist towards her, our driver has simply recommended the most comfortable place for everyone as you were different couples and she could have chosen to sit back or forth
- our driver in all his kindness, being a professional in the sector who has been playing this role for more than 15 years and has always had super positive reviews, saw the very bad weather and didn’t want to leave you alone under the rain so he thought to make a few more stops and then did not take anything away from what you booked indeed tried to remedy the rain.
We tried to make your day more enjoyable with our professionalism that distinguishes us from more than 20 years as well as chosen every day by many people from all over the world who are always super satisfied so that they continue to choose us when they return to our country.
- For lunch we accompanied you to one of the best restaurants in the place, in fact the other people who were with you were very satisfied with the Neapolitan Mediterranean cuisine as well as all customers who choose us throughout the year, the restaurant is in a fantastic location, the staff is friendly and the food great.
We are sorry for what it may seem and we still apologize but I repeat that our intent is to treat our customers with gloves and make them feel comfortable during excursions as if they were a large family.