Your guide will be on the steps outside the north entrance, holding a white flag with a blue checkered border with our logo. This is the entrance facing Broadway with 4 statues in front.
You can cancel up to 24 hours in advance of the experience for a full refund.
I personally found the Ellis Island a little boring would be interesting if you had relatives that had migrated through this island.. Wouldn't want to put anyone off as it is a personal thing..
The tour is worth while, but expect the initial security line to take some time prior to boarding the ferry to Liberty Island.