We apologize for any confusion you experienced - but we believe you are describing a different company - your description doesn't align with our services and facilities. We do not own or have a restroom outside, are you pertaining to a public restroom? We take pride in maintaining quality vessels and providing a positive experience for our customers. Pictures of our vessels are everywhere, on our IG, Facebook, website, Tripadvisor and even our customers share their pictures. If you have concerns, please reach out to our customer service team to address them directly.