Our tour was booked with Viator and operated by Blue Fox Travel. When we arrived at the meeting place, we were able to purchase coffee and croissants, which was a BIG plus. Half way into our road trip, we made a 15 minute pit stop and the establishment also sold coffee, beverages, pastries, sandwiches, etc. Our tour guide/driver was very pleasant, and although he did not accompanied us inside any of the buildings, he provided general historical information and pictures prior to the group entering each chateau. And he also returned the group to the meeting place safe and on time. Chateau de Chenonceau was our first stop, and for us, it was the star of the show. There was no construction going on, all rooms were furnished and the gardens were well manicures and blooming. This allowed for many beautiful pictures and amazing experience. Our next stop was Chateau Royal d'Amboise, and the building next to the chateau is the Chapel of Saint Hubert, the resting place of Leonardo Davinci, also included in the tour. Once we were inside the premises of the chateau, we were informed that the Chapel was under repairs/renovation and that we would not be able to enter the chapel. We were in complete dismay and very disappointed about the news! After viewing the one available building, we took a five minute walk to the town to have a very tasty lunch. After our meal, we met with our guide and walked to the wine store where the wine tasting took place. Each person received a card, included with the price of the tour, and it allowed for three 6ml pours. The machine had several designations for you to choose from. Our last stop was Chateau de Chambord. This is the largest of the three and famous, among many things, for the double-helix staircase in the center attributed to Leonardo Davinci. When we arrived, we quickly noticed the building vastly covered with scaffolding. When we parked, our guide informed us that the chateau was under renovations and that many many rooms were empty as furniture was understandably removed and that there may be construction noises. This was another MONUMENTAL let down. And we also experienced construction dust in certain areas. We returned to Paris with a very sour taste about the let downs. Therefore, I would like to make some recommendations to the tour company about this experience. I consider to be of outmost importance for the sake of effective customer service to communicate with all customers via email, or text, or phone calls, etc., who have already booked a tour, in our case we did several months in advance, regarding current construction work, renovations or repairs, building closures, etc., prior to the group arriving at the site. That way, customers know in advance what to expect and, more importantly, for customers to have the opportunity to whether cancel the tour or exchange it for another prior to the company charging for the tour. I am in complete agreement that these buildings need to be properly cared for, but we paid over $400 dollars for the experience and did not have a chance to cancel or even exchange for another tour due to lack of knowledge about their current conditions until we got there. And I also suggest that each tour being offered for sale that includes buildings / attractions under renovation, repairs, potential closures, etc., to be clearly disclosed under each tour description; therefore, buyers are fully aware about these conditions before they book a tour. I just printed the page of this tour and, as of today, there is no mention about building closures or under renovations. These are very valid suggestions presented in a very positive way. I took one star from the ratings for the Chapel of Saint Hubert being closed. I took another star for Chateau de Chambord. And another star for the lack of communication from the tour company for undisclosed of very pertinent information regarding the closures and limitations of the "attractions" that we paid for.