Thank you for your detailed and untruthful review, I answer point by point below:
1. You were immediately notified of the place and meeting for your tour after received your booking
2. If the crew was not "ready" to leave, as you say, it is because they were carrying out normal safety procedures on board!
3. The bus service on the island is not included in our tour, it is your personal choice whether to take it into consideration to move more easily on the island or not, among other things, no one has ever seen a private service in Capri for only 15 € !!!! How can be a private transfer sorry?
4. We regret not having been ready to carry out a "Restaurant" service by providing you unlimited drinks and a la carte menu, in our description it is clearly written that we provide 1 drink of your choice and 1 "homemade" Caprese sandwich, the excursion it focuses on visiting Capri not on a 4-course menu on board! Just to your knowledge, Capri is an island where there are supermarkets and restaurants and where everyone can buy things in total freedom, have you tried?
5. If you were late, would we have dropped you off on the island to catch the ferry ??? Next time book a private tour, obviously you do not have the adequate respect to stay in a "group".
Best Regards
Buyourtour Staff and its crew on board!