We are sorry for your disappointment. It´s important for you and everybody to know that no tour operator knows about the availability of the hidden beach in advance, spaces depend on demand and also on weather, tide, etc. The $100 pesos as you mention is a National Park fee and is not related to the entrance to Hidden Beach. Previous to the trip and on our pre-trip information we inform that the entrance to Hidden beach is not guaranteed and you signed a release that you agreed with it. Your guide Michael is a marine biologist and has worked with us for many years and this is the first complaint of this kind we receive about him. This day he was late and this caused a lot of trouble. We already addressed the issues about this day with him to assure this won´t happen again. We have been running Ecotours de Mexico for 25 years and we take pride in being professional and providing personal attention to our guests. We hope you can give us the opportunity to serve you again and prove this to you.