Begin your vacation in Puerto Vallarta comfortably and conveniently by booking a shared, round-trip airport transfer. Enjoy a smooth and direct journey to your hotel without the hassle of long taxi lines and confusing public transport systems. Simply collect your luggage and begin your holiday in style with this stress-free airport transfer.

Shared roundtrip airport transfer in a small and comfortable vehicle
Bilingual and professional drivers
Bottled water included

What's Included

Professional and bilingual driver
Airport/Departure Tax
Round-trip shared transfer (Zone 1 to 4)
Late model air conditioned vehicle
Meet and greet airport personnel

Gratuities
Beverages
Additional stops not mentioned

Meeting And Pickup

Pickup points

Select a pickup point

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

Select your preferred transportation option to see hours.

View tour option

Drop-off point

Puerto Vallarta
Puerto Vallarta, Jalisco, Mexico
Hotel selected is the drop off

Pickup details

Please notice we offer transportation to most hotels in Puerto Vallarta area, for any additional information please contact us at least 24 hours prior your arrival.

What To Expect

After collecting your luggage, meet your courteous driver in the arrivals lounge and travel directly to your accommodation in Puerto Vallarta. Your air-conditioned vehicle will transport you in comfort and style, ensuring you begin your relaxing stay the right way.

When your vacation comes to an end, a representative will collect you from your hotel to ensure you arrive at the airport well in advance of your departure flight.

Click on the icon below to see the full list of hotels and zones serviced. Please note that transfers for accommodation located in zone 5 only include a one-way journey.

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Please advise all flight and hotel information at the time of booking
Vehicles are not always equipped with baby seats. If you require a baby seat, please include this in the "Special Requirements" field at the time of booking is not guarantee you will get one and consider that have an additional cost. If you are bringing your own child seat, you must book at the child rate as a seat will be used
Note: The transfer to Zone 5 hotels is only a one-way private transfer, must book on private services option
Note: Due to federal regulations, the vehicle used for transport back to the airport is a taxi.
Please check the hotel list below, to ensure you are booking the correct zone.
Zona 1:Velas Vallarta, Casa Velas, Marriott casa magna, Melia, Hotel Vamar , Mayan Palace Marina, Westin, Club Regina, rain tree villavera, Flamingo Vallarta, Porto Fino, 3 mares, Confort Inn.
Zona 2:Crown paradise, Golden Crown, Hacienda & Spa, NH kristal, Grand vennetian, Holiday inn, Villa del palmar, Puerto de luna, Hola Vallarta, Fiesta Americana, Las palmas, Plaza pelicanos, Vallarta Sol, Club Plaza Pelicanos grand, Secrets Vallarta Bay Resort & Spa, Hacienda de Vallarta Las Glorias, Canto del sol, Suites Mar Elena, Costa Club Punta arena, Getaway, Suites del Sol, Vallarta Torre, Los Tules, Villas Vallarta, Sheraton, Sunset Plaza Beach Resort, Sheraton Tiempo Compartido, Villa Premiere, Buenaventura Grand, Marlyn Hotel, El pescador, Casa Nicte Villa, Hotel Rosita, Suites la Siesta, Hotel Mocalli, Hotel Portonovo Plaza, Now Amber, Hotel Hilton, Icon Vallarta, Villa del mar, Sunscape, Hacienda Buenaventura, friendly vallarta O Hola.
Zona 3:Sea Garden, Mayan Palace Nuevo Vallarta, Ocean Breeze, The Grand Mayan, The Grand Luxxe, The Grand Bliss, Villa Varadero, Paradise Village, Bahia del Sol, Occidental Allegro, Hard Rock Hotel, Taheima Grand Spa, Grand Velas, Grand Marival, Dreams Villamagna, Marival Residences, Hacienda de los Milagros, Luxury Residence In Paradise.

Zona 3:Playa los arcos suites, Mercurio, San marino, Suites Emperador, Hotel Emperador, Tropicana, Blue Seas, Blue chairs, Casa Anita, Suites Plaza Del Rio, Hotel Eloisa, Posada Roger, La Iguana de Oro Vallarta, Hotel Belmar or Almar., Tradicional Villa Del Mar, Yazmin Hotel, Torre Malibu, Hacienda San Angel, Hotel Amaca, Villa Mercedes, Cond. Vera Vista, Hotel Hortencia, Grand Miramar, Villas Palmeras, Villas David, Cond. La Palapa, Andales On the Bay, Cond. Casa de las Visitas, Vallarta Shores, Casa La Villata, Villa Azul, Chateau Dona Luz, Casa del Quetzal, Villa Celeste, Hotel Playa Conchas Chinas, Hyatt Ziva - Before: Dreams Vallarta, pinnacle 220, porto alegro, Rivera del rio, garlands del rio, olas altas suites, Rio Malecon, Quinta Maria Cortes, Molino de Agua, Hotel Hacienda de Vallarta Centro, Abbey Hotel, Casa de Las Visitas Condo, Meza del Mar, Casa Panoramica, Casa Juanita, Condominio Playa del Sol, Casa Cupula, Condominio Conchas Chinas, Lindo Mar, Casa Doña Susana, Playa los arcos.
Zona 4:Riu Vallarta, Riu jalisco, Samba Vallarta, Riu palace, Bel Air, Villa del palmar flamingos, Villa la Estancia, Royal Decameron.
Zona 4:Costa sur, Playa Fiesta, Cond. Los Palmares, Garza Blanca, Best Western, Barcelo La Joya, Casa Iguana, Mousai hotel, Park royal pv, Grand fiesta americana.
Zona 5:Four Seasons, Condominium Mila Resident, Punta Esmeralda, Royal Suite Punta Mita, Grand Palladium, The ST. Regis, Vista Vallarta, Vallarta Gardens, Star Bay, Iberostar, Grand Sirenis Matlali Hills, Refugio del Mar, Suites Costa Dorada, W Punta de Mita.
Service animals allowed
Infants must sit on laps
Most travelers can participate
No health restriction
This tour/activity will have a maximum of 60 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Traveler Photos

Featured review

Javier_M

Great company to reserve your ride to the hotel. Friendly and there to help in time! I would recommend this company

Reviews

4.0

233 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

Showing 1-10 of 233 reviews

Much better than a dirty cab where the final price is unknown.

Tim_C, Jun 2023

Like all the other airports in Mexico you have to wade through the sea of timeshare sales/taxi folks. Once outside turn left and down a bit is the Gray Line table. Jesus (Gray Line employee not to be confused with the son of God) helped us out, wonderful person spoke perfect English and was very helpful. Took our luggage and directed us to a very clean vehicle. Off we went to our destination without delay. Great experience!!!!!

Friendly and knowledgeable driver!

JoniM_H, May 2023

My driver Hugh was fantastic! Very knowledgeable about the city. I was very comfortable with him, he was so kind. I highly recommend him.

Response from Host, May 2023

Dear passenger, thank you for taking a few minutes of your valuable time to let us know that we met your expectations, we hope to have the opportunity to serve you again. We will be happy to serve you as you deserve on your next trip. Kind regards, Customer Experience

You can do it on your own

Courtney_L, May 2023

Booked transfer from airport to and from hotel - not exactly what I expected. Although the taxis's were fine, really all that Viator did was walk us to the head of the cab line at the airport and pay the driver - likely keeping a significant fee for Gray Line. I have been to PV numerous times always walked across the street from airport and got a cab - due to safety concerns went with the pre-booked transfers. Not really a complaint - just saying could have taken a cab myself, as I always have. Customers should understand what exactly the booking includes.

Response from Host, May 2023

No stress experience

Jessica_C, Apr 2023

Great service, offered us refreshments and was the most efficient transportation service we have used.

Response from Host, Apr 2023

Bad communication

jennifer_n, Apr 2023

That you left and never picked my client up. Never responded to my last text message when I updated the information

Would use again.

Mike_S, Mar 2023

Staff was easy to work and communicate with. Drivers were courteous and we felt safe the entire drive.

GREAT service!

Anne_L, Mar 2023

Excellent service and clean cabs. We were greeted with very little waiting time after a long 6 hour flight from Canada

Very disappointing

juliecfernando, Mar 2023

Waited on line for hours. No Grayline transportation instead we had small to take us . Very disappointing.

Response from Host, Mar 2023

Dear passenger, thank you for taking a few minutes of your valuable time to help us improve. Your comment is of great importance to us and we will do our best to resolve the inconvenience caused, we ask you to please send an email explaining your situation in more detail and your reservation information to customerservice@graylinevallarta.com We deeply regret the inconvenience caused, hoping to have the opportunity to serve you as you deserve in the near future. Kind regards, Customer Experience

My trip

Brenda_R, Feb 2023

The pick up from airport to hotel was great but from hotel to airport not so great, the person that was meeting me at te hotel was Rude

Response from Host, Mar 2023

Super service

Don_W, Feb 2023

It was easy to find the shuttle and the attendant promptly found us a ride to our hotel. Everything went very smoothly!

Response from Host, Feb 2023

Good experience agent was...

Ron_F, Feb 2023

Good experience agent was very helpful and the ride was good to my resort and I cannot believe I have to write 100 characters

Response from Host, Feb 2023

First time to puerta Vallarta

Fred_R, Feb 2023

The airport taxi area was total chaos. The representative met us and did a great job getting us to a car. First time here and did not understand the process. Once we got to a car only after 15 min we understood how it worked. They put us to the side and said wait here. He went ant waited in line in the sun for us. When got to the front of the line he waved us over. Great job greyline and viator

Response from Host, Feb 2023

Refund now!

Cheryl_C, Jan 2023

We were stuck at the airport with no transportation because we were in zone 5, which would cost $200.00 more. Crazy price. We did not use the service and I want a refund for the round trip service that I prepaid for. Please credit my card immediately.

Response from Host, Feb 2023

Surprise visit

ILONKA_J, Jan 2023

Friendly hospitality.. very helpful with the luggage.. friendly demeanor. Will definitely use them again

Response from Host, Feb 2023

Don’t do it

katelyn_g, Jan 2023

We received no written time as far as our pick up time instructions (the guy just left it blank). We had agreed verbally on 11:40. I was informed at 11:30 by the hotel when I was waiting curbside that they had already came and left. No one called or attempted to contact us. Take a cab instead, this isn’t reliable.

Response from Host, Feb 2023

Dear passenger, thank you for taking a few minutes of your valuable time to help us improve. Your comment is of great importance to us and we will do our best to resolve the inconvenience caused, we ask you to please send an email explaining your situation in more detail and your reservation information to customerservice@graylinevallarta.com. We deeply regret the inconvenience caused, hoping to have the opportunity to serve you as you deserve in the near future. Kind regards, Customer Experience.

Easy

Julie_M, Jan 2023

Reserving round trip transportation ahead of time for the family made our trip less stressful. Driver literally dropped us at front door of our hotel.

Response from Host, Jan 2023

Super convenient

Maira_D, Jan 2023

Super fast and friendly staff. We were a large group and they did everything to keep us together. We had a great time, Drive full of information.

Response from Host, Jan 2023

Good experience

David_B, Jan 2023

Instructions were clear and the airport agent was very friendly and helpful. He made sure we got our cab quickly and with no drama

Response from Host, Jan 2023

Good service . Satisfied ...

Haide_B, Jan 2023

Good service . Satisfied Caring , on time and organized. My return was with shuttle and since they did not have a shuttle to my hotel , they arranged a Taxi .

Response from Host, Jan 2023

Scam - Just trying to sell you tours, then switch & Bait

Jamie_V, Dec 2022

First, don't waste your money - you can find much cheaper transportation at the airport or your hotel/resort. I booked roundtrip for five people; once picked up I was told that I would have to meet a Grey Line rep at my resort the next day to get our "voucher" for the return trip. The bottom line is they attempt to force you to meet with their "rep" in order to sell you tours - as "Marino" the Grey Line rep text me "my recommendation, don't take a time share presentation tomorrow, believe me is not 90 min... it's about 6 to 8 hours hard presion presentation and many times they don't give the gifts".... and if I wanted tour discounts to talk to him. When I let him know that I wasn't interested in buying tours from him I did not hear back from him - even though Marino pressed me hard before that I had to have the voucher for my return trip. My resort was nice enough to call Grey Line for me the day before our departure and arrangement our transportation (since I did not hear back from the company or Marino), but when they showed up (for 5 people) - they had a small sedan which the Grey Line rep (a very unprofessional female) tried to stuff our bags into the truck of this little older sedan. When I expressed my displeasure, she rolled her eyes at me and started talking ugly about me to the bell-boy (I guess she didn't think I could understand Spanish). DO NOT OVERPAY FOR THIS SERVICE - this isn't even a separate line, they just coordinate travel with the local taxis or resort transportation. NOT WORTH IT and they will leave you stranded unless you press them to fulfill their service.

Response from Host, Jan 2023

An easy, clean ride in comfort.

Robin_C, Dec 2022

The car was exceptionally clean and the driver was pleasant and professional. And it helped that he knew the route well.

Response from Host, Dec 2022

I recommend this service.

Jan_C, Dec 2022

Drivers and greeters very nice and helpful. No problems at all. Car was very clean and comfortable. Took me directly to my hotel.

Response from Host, Dec 2022

Transfer

John_P, Dec 2022

Found our transfer out of the airport with no problem. Driver was great. Got us to our hotel in no time at all.

Response from Host, Dec 2022

Completely no idea how or...

Dwayne_R, Dec 2022

Completely no idea how or where to car. No signs. Total chaos. Felt like a scam. Driver had no idea where to go.

Response from Host, Dec 2022

FALSE ADVERTISING

CHRISTINA_M, Dec 2022

Do NOT book through this company. Roundtrip was advertised; however, it was a one-way ride for $75. Horrible company. Do NOT book, unless you want to get ripped off.

Response from Host, Dec 2022

Too expensive.

Michael_M, Dec 2022

It was basically the local taxes that took us to our destination and back to the airport. We could’ve done that once we got there for way cheaper. Waste of $75.

Response from Host, Dec 2022

Awesome & prompt service

Marcia_G, Nov 2022

Awesome person at airport was nice & prompt getting us to our ride quickly & Luis at hotel was great service scheduling our ride back

Response from Host, Nov 2022

Good stuff

John_S, Nov 2022

Just a minor wait at the airport. I was hoping for a private car, but understand that there is congestion.

Response from Host, Nov 2022

Poor email response

Rosemarie_B, Nov 2022

I don’t know why a company offers email for communication and doesn’t use it. I left several messages to confirm my reservation and ask questions prior to my trip and never got a single response. I ended up calling internationally to get my answers.very frustrating. Employees were very nice and we were satisfied with the transport itself.

Response from Host, Nov 2022

Great Service!

Maggi_P, Nov 2022

Quick assistance and great service! They Helped stayed organized. Sage, will definitely book them again.

Response from Host, Nov 2022

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