Hello Krystal ,
Thank you for taking the time to provide us with feedback on your recent ATV tour. We apologize for any negative experiences you had during your tour, our guides are trained to provide excellent customer service and to ensure that all riders are comfortable, safe and supported throughout their tour.
Regarding our tour guides your experience is not reflective of the quality of service we strive to provide as can been seen by the hundreds of reviews that highly praise our staff, nevertheless we have addressed your comments to ensure that all our customers receive the best possible experience.
About the restaurant experience, we regret any confusion or miscommunication about pricing, and we will be sure to work with the restaurant to ensure that their pricing is accurately reflected on their menu.