Pickup from all hotels, bus stops and starting points starts 30 minutes before stated departure time. Pickups is offered from all major hotels in the Reykjavik area. Due to traffic restrictions in the city center your pick-up point may not be directly in front of the hotel, please confirm your pick-up time and pick-up location directly with the local provider before traveling.
You can cancel up to 24 hours in advance of the experience for a full refund.
Be careful, it does not tell you on the printed Viator voucher that pick up starts 30mins before time requested.
We stayed in the downtown Reykjavik area and due to COVID restrictions, shuttle can only pick up passengers at specific bus stop.
We reserved the pick up for 7:30 AM, then received an email saying we needed to be at the stop thirty minutes before our pickup time.