Thank you for taking the time to provide us with your feedback about your experience with our company.
We are sorry to hear that your trip was canceled due to bad weather, and we understand that this can be a disappointment for our customers. We always do our best to provide alternative options to our customers when a trip is canceled, however, in some cases, this may not be possible due to safety concerns.
Regarding your suggestion to offer the trip without the snowmobiling, unfortunately, this would not be possible as snowmobiling is the main activity of our tour and without it, the tour would not provide the same experience.
We apologize for any inconvenience caused and hope that you were able to enjoy the rest of your time in Iceland. We appreciate your feedback and will take it into consideration as we strive to improve our services.
Thank you again for choosing Mountaineers of Iceland for your tour, and we hope to have the opportunity to serve you better in the future.