Dear Traveler
Thank you for sharing your experience with us. We are truly sorry if you were not satisfied with our services. Unfortunately the weather in Iceland is very unpredictable, especially in winter and people might find the weather difficult. We kindly ask you to send us a further description of events to our Quality Manager Helga B. Jónsdóttir at helgab@re.is so we can assist you further. Constructive criticism is always appreciated. We are always trying to enhance our services.
We hope that enjoyed your stay in Iceland
Best Regards
Team Reykjavik Excursions