Thank you for taking the time to provide feedback on the tour. We´re sorry to hear that you didn't have an enjoyable experience on the boat ride. We understand that the rough waters, weather conditions, and lack of whale sightings were disappointing for you.
Regarding the drinks, it's mentioned in the tour details that they are not included and that passengers can purchase them onboard. As for the crowd, the boat's capacity is limited and we strive to provide an enjoyable experience for all passengers.
However, we would like to respectfully point out that motion sickness can affect people differently, and it's difficult to guarantee that everyone will have a comfortable ride, even with the use of motion sickness patches and medication. We do our best to inform passengers of the conditions and provide assistance if needed.
We hope that despite the disappointing experience, you were able to enjoy other aspects of your trip.
All the best
Iceland Discover