Everyone at City Wonders would like to thank you sincerely for leaving us such a detailed and honest review. We would also like to extend our apologies for any inconveniences caused by the tour qualities -- or Roberto your tour guide.
As you've seen in the past, City Wonders is home to some of the finest and most knowledgeable tour guides in the world. Your experience with Roberto in Rome this time around is not reflective of the quality of our tour guides. Thank you for bringing this to our attention, as we will make sure this type of pace is not repeated. While tours need to be completed in a timely manner, that is no excuse for rushing you through your experience. It's important for you to have enough time to enjoy every moment, and more importantly, not put your bodies in any sort of physical stress.
Thank you again for your feedback, and please also extend our apologies to your husband for the pace of the tour. We hope you give us another opportunity to provide you with exceptional and memorable service in the future.