Really appreciate your feedback Carissa!
For clarity, this is not a shuttle. You participated in our narrated, guided tour which provides fun, accurate information throughout the experience. Most guests who book this particular option are doing so specifically for the commentary which we provide during a portion of the drive to Temecula from San Diego, and then from Old Town Temecula through the wine country for the remainder of the day.
Our inclusive, private excursion in a vehicle dedicated exclusively to your group would have been a better fit. Offering departures from any southern California location, there is no commentary (and no Old Town Temecula visit unless it is requested as part of your itinerary).
We would love to have you try that option in the future.