Hi Yekarina!
We are sorry to read this is how you feel! We do offer Hotel pick us in San Juan area. In old San Juan cases is imposible to access with a van to the front of the hotels due to the narrow streets and park cars, that’s why we do a meeting point in the main plaza which is mainly a 5-10 minute walk from most of the hotels.
This tour includes 3 stops, with the necessary equipment and certified tour guides. From those 3 stops 2 of them required a entry fee and we offer a private personalized tour of the Camuy Caverns which mainly is a Large group audio tour. There are se several company that offer only transportation with entry tickets to the general group audio tour for $165 from San Juan and back. Making our package a great deal, taking into consideration that is a full day tour with 3 attractions stops and a private tour, knowledgeable guides and provided detailed information about the locations, history and natural elements. Transportation alone one way would cost about the same amount.
Is also important to know that all beaches and rivers on the island are public property. Every tour you pay for a river adventure tour, your paying for the services it self and not the place.
We are sorry that is started raining on the last stop, we’re we were for more then an hour and a few of the the travelers were able to go down into the cave while the rest took pictures and enjoyed there time even under the rain.
Over all we enjoyed having you with us on Mother’s Day and hope all of this information may help understand better what you paid for.