Dear Jo,
thank you very much for sharing your experience and leaving us a review.
The meeting point for the tour is in the main square of Sorrento ; we select our office as starting location since it's very easy to reach, centrally located and with our agents ready to provide assistance for the check in. The bus leaves from the nearby parking wich is about 300 mt away...
We try to make all the passengers happy, and in case you notice something wrong during the day, you can report to the guide who is alsways eager to help and assist you; we are sorry if you couldn't choose the seat you preferred, but if you would have reported this ahead of time to the guide, he would have assisted you properly.
The tour doesn't include a boat tour, rather a boat transfer (by ferry) during the summer season from Positano to Amalfi.. you are talking about a boat tour of the coast which is a completely different activity, not included and at your own discretion... no one forced you to add and pay for it, it's just an extra different activity.
If requested, the guide can suggest something to eat in Amalfi and we usually don't suggest to stop at a restaurant, rather to have a quick meal and enjoy the city since you have 2 hours to spend in the town.
The drop off is exactly at the same parking spot from where we leave in the morning... the expected return is in the afteroon, so in winter the sunset is at around 4:30 p.m.... unfortunately we have no power on the sun!
The guide also gives explanation on the bus, showing from the top of the vehicle, all the cities and attractions you will pass from (the Amalfi Drive is a route, so travelling from the top you will pass from many little towns with their own nice fun facts and attractions!)and once arrived in each city, he continues the explanation letting you free to explore the city at a leisurely pace.
We remain at your complete disposal for any further clarification you may need.
Kindest regards,
Graziana