Thank you for your feedback on your transfer services to, and from the Southampton cruise terminal. The service you booked was for a 7-seater minivan. We allocated an 8-seater Mercedes van for your service, we use the 8-seater Mercedes minivan, as a 7-seater van, simply because it can never accommodate 8 passengers with 8 large suitcases and 8 carry-on, as the boot is too small. For 8 passengers, we would use a VW transporter or a Renault traffic, which then can accommodate 8 passengers with 8 large suitcases and 8 carry on. The Mercedes van does have conference seats this vehicle is used for corporate and luxury services, but our other 8-seater vans all have the seats facing forward.