Yu_L,
Thank you for your review. While we are happy to hear that you got to see some incredible marine wildlife, including orcas, we are also disappointed to hear that you did not have a great experience returning back to Victoria. Although our zodiacs are captained by our experienced and talented skippers, weather can be unpredictable and sea conditions can sometimes become rough.
To address your concerns, we do state in our description that this tour is not suitable for children under 7, people that are pregnant, and people with back or neck injuries. We include this in our tour description because of the possibility of rough weather.
We hope your return ride does not ruin the amazing experience of seeing whales out in the wild, and we hope you're willing to give us another chance to give you a five star experience. Thank you for your feedback, we appreciate it.