Dear Maria Cristina,
Thank you very much for joining our partly guided tour to the alpine village of Engelberg and rating your experience.
We are very sorry to hear that our tour did not live up to your expectations. As officially stated in the tour description in Viator, this is a partly guided tour where our guests are accompanied by a professional and multilingual tour guide from Zurich to Engelberg and return in the evening. Our guests enjoy approx. 3 hours of free time in Engelberg to explore the village at their own pace. For this unguided part, our guests receive an informative booklet with recommendations of sights and activities during their stay in Engelberg, meeting time information, and the upgrade option to Mt Titlis in case guests change their minds and prefer to ascend the mountain.
While it cannot be compared with a city, the little village of Engelberg has multiple activities to keep oneself busy; visit the picturesque Benedictine Monastery, opt for a walking route with views of the valley, or even hop on a TrottiBike Scooter and drive through the forest from the middle station of Gerschnialp down to Titlis valley station.
We hope that you still enjoyed a wonderful stay in Switzerland and look forward to welcoming you on tour on your next visit to our beautiful country.
Ambika from Best of Switzerland Tours