Thank you very much for taking the time to write this review about our Zurich, Lake Cruise and Lindt Home of Chocolate tour.
We are very sorry to hear that the program of this tour didn’t meet your expectations. Our city tours are designed to show the highlights of the city to newcomers. If guests have already explored the city, then this tour might not be the ideal one.
The visit to the chocolate museum cannot be guided by our tour guides due to the high amount of visitors they welcome every day. However, there are audio guides available in multiple languages.
After the visit, our guests can decide if they would like to return with the tour guide to the meeting point or stay longer. With the 24-hour ticket that they get from us, they have the possibility to continue exploring the city center by public transport like a local. We consider this contributes to the overall value of the tour and also we haven’t received any negative feedback about it.
We apologize if you didn’t have the chance to get some food during the tour. While the tour starts at 10 am, and guests can have breakfast before departure, there are few possibilities to grab food during the tour. For instance, on the boat, or during the stay in the museum where guests have time to not only buy sweet souvenirs in the shop but to have lunch in the cafeteria.
We hope this experience hasn’t hindered you from enjoying our beautiful city and look forward to welcoming you back on a tour during your next visit to Zurich!
Ambika from Best of Switzerland Tours